Privacy Policy

1. Information We Collect

At AC Art Centre, we collect only necessary customer information required to execute doorstep technical visits, manage appointments, and deliver requested home services in Delhi. This includes:

• Full name and contact mobile number.
• Service address and locality in Delhi NCR.
• Email address (optional, for booking confirmation receipts).
• Service description, appointment date, and time slot preferences.

We do not collect government identity cards (such as Aadhaar numbers), banking credentials, or unnecessary personal identifiers.

2. How We Use Your Information

The information provided by customers is used exclusively for:

• Scheduling and dispatching our technical service personnel to your address.
• Sending SMS, email, or WhatsApp booking acknowledgements and arrival updates.
• Resolving customer support queries and reviewing appointment feedback.
• Internal bookkeeping and maintenance of service records.

3. Data Security & Storage

All booking records are stored in secure, password-protected databases. We implement standard security controls including session encryption, parameterized queries, and strict access controls. Only authorized administrative personnel can access booking information.

4. Third-Party Sharing

We do not sell, rent, or trade your personal data to marketing third parties or advertising brokers. Your information is shared only with our operational staff directly involved in servicing your appointment.

5. Contact Information

If you have questions regarding this privacy policy or wish to request deletion of your contact data, you may reach us at:

AC Art Centre
Shop No. 26, DDA Shopping Complex, Pandav Nagar, Shadipur, New Delhi – 110008
Phone: +91 9873046480 • Email: contact@acartcentre.com